Gaya APA

Oesman, Yevis Marty. (2010). Sukses mengelola marketing mix,crm,customer value, dan customer dependency . Bandung: Alfabeta.

Gaya Chicago

Oesman, Yevis Marty. Sukses mengelola marketing mix,crm,customer value, dan customer dependency. Bandung: Alfabeta, 2010. Text.

Gaya MLA

Oesman, Yevis Marty. Sukses mengelola marketing mix,crm,customer value, dan customer dependency. Bandung: Alfabeta, 2010. Text.

Gaya Turabian

Oesman, Yevis Marty. Sukses mengelola marketing mix,crm,customer value, dan customer dependency. Bandung: Alfabeta, 2010. Print.